At one time or another, we have all been offended. Someone has said or did something that hurt our feelings. Regardless of how tough we are; it has happened to all of us. As our 24/7 lives become chaotic with daily demands, especially during extremely busy stressful times; I am noticing that the level of sensitivity goes up proportionally. Things that we would normally not think anything of and likely blow off; suddenly become a major offense. Just like a Rooster, the tail feathers are up in the air and we are on the defensive ready for a battle. Quite often, the intent of the comment (verbal or written) was not what we received or they were just having a bad day. Long after it has left their mind, we are still stewing over it; waiting for the next opportunity to get even. It should not be about us getting even, because it is really about us being too sensitive.  Leave your sensitivity at the door and use anything said as an opportunity for improvement. Awareness is our greatest asset to improvement. So, put on your grownup panties and deal with it!
Tags: BCI, Bremen Castings, SQS, status quo sucks, teamwork